The Awards for Outstanding National Key Accounts Customer Service were established by the Customer
Advisory Group (CAG), a group of 25 national chain customers that provide
feedback, guidance, and support to EEI's National Key Accounts program.
Through these awards, the CAG recognizes both individuals and EEI member
companies that have provided superior service to multi-site customers.
The Award Categories are:
- National Key Accounts Executive Award for Outstanding Customer Service
This award recognizes National Key Accounts executives who
provide multi-site organizations with customer service and assistance that goes
above and beyond expectations.
- National Key Accounts Company Award for Outstanding Customer Service
This award is
presented to regulated utility companies that have developed and/or maintained
exceptional National Key Accounts programs based on quality customer service.
Award recipients are chosen by commercial customers in a nationwide open
ballot. Winners of the National Key Accounts Outstanding Customer Service Awards
are recognized at EEI’s spring National Key Accounts Workshop.