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Just one week after Hurricane Michael devastated the Southeast, electric companies had restored power to more than 96 percent of customers impacted by the storm. The remaining outages are isolated in the Florida Panhandle communities that took a direct hit from the hurricane, and affected companies continue to work around the clock and to concentrate their efforts on an expedited energy grid rebuild.
 
In the most severely damaged communities, workers face challenging conditions and limited access to areas in need of rebuilding. Some customers may not be able to receive electricity even after this work is done and power is restored because of damage to their homes.
 
Our thoughts continue to be with all who have been impacted by Michael and with those who are helping in the recovery and power restoration efforts. We know that being without electricity creates hardships, and we greatly appreciate customers’ patience and understanding during this historic restoration and rebuild.
 
For updates on the rebuild, continue to follow EEI on Twitter​ and Facebook.
 
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Resources
October 16
ESCC: Power Restored to 95 Percent of Customers as Industry Works to Rebuild the Most Severely Damaged Infrastructure
October 16
Social Media Snapshot
October 15
Map: Mutual Assistance Is a Hallmark of the Electric Power Industry
October 12
News Snapshot
Tips for Before, During, and After
Hurricane Safety Tips
A Step-by-Step Process
Restoring Power After a Storm
Be Prepared for a Power Outage
Emergency Outage Kit: List of Items
5 Things to Know
Mutual Assistance
5 Things to Know
Floods and Power Restoration
Tips for Before and After a Flood
Flood Safety Tips
The Steps To The Power Restoration Process

​Every electric company has a detailed plan for restoring power after storms. Typically, one of the first steps is to make sure that power is no longer flowing through downed lines. Restoration then proceeds based on established priorities. Below are the steps to restore power after a storm. Learn More.

Photo Gallery
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  • ​October 24, 2018

    Gulf Power crews work in Bay County, an area that took the brunt of Hurricane Michael's strongest winds and where 75 percent of the electrical system has been rebuilt.

  • ​October 24, 2018

    Georgia Power crews line the streets in The Cove area of Panama City, FL.

  • ​October 24, 2018

    Gulf Power crews work to remove a 115,000 volt transmission line tower after it was damaged by Hurricane Michael in Callaway, FL.

  • ​October 24, 2018

    Georgia Power crews use a Marsh Master to repair the electric power system in Panama City, FL.

  • ​October 24, 2018

    Georgia Power crews working in Bay County to restore power.

  • ​October 18, 2018

    Duke Energy crews restoring power through the swamps of Eastpoint, FL.

  • ​October 18, 2018

    Duke Energy crews restoring power through the swamps of Eastpoint, FL.

  • ​​October 18, 2018

    Entergy Louisiana crews helping restore power to Panama City, FL.

  • ​October 18, 2018

    Florida Governor Rick Scott visits Duke Energy crews working to restore power after Hurricane Michael.

  • ​October 18, 2018

    Entergy Louisiana crews helping restore power to Panama City, FL.

  • ​October 17, 2018

    Mississippi Power crews working in the Panama City, FL area.

  • ​October 17, 2018

    Pole damage in Panama City, FL.

  • ​October 17, 2018

    Gulf Power crews working in the Panama City, FL area.

  • ​October 17, 2018

    Pole damage in Panama City, FL.

  • ​October 17, 2018

    Poles staged for use in power restoration efforts due to Hurricane Michael.

  • ​October 17, 2018

    AEP Ohio crews battle 95 degree temps as they continue to help restore power to Florida Panhandle residents.

  • ​October 17, 2018

    Aerial view of Duke Energy transmission crews repairing the Beacon Hill substation in Port St Joe, FL.

  • ​October 17, 2018

    Customers generously donating lunch to help feed Georgia Power crews.

  • ​October 17, 2018

    Gulf Power crews

  • ​October 17, 2018

    Duke Energy crews using a crane to repair a substation.

  • ​October 16, 2018

    CenterPoint Energy crews helping to restore power in Panama City.

  • ​​October 16, 2018

    CenterPoint Energy crews helping to restore power in Panama City.

  • ​October 16, 2018

    Gulf Power Company crews continue to work around the clock throughout Bay, Washington, and Jackson counties.

  • ​​October 16, 2018

    Gulf Power Company crews continue to work around the clock throughout Bay, Washington, and Jackson counties.

  • ​October 15, 2018

    Southern Company President and CEO Tom Fanning briefs President Trump on restoration efforts.​

  • ​October 15, 2018

    Crews load up with materials to continue restoring power in Bay, Washington, and Jackson Counties, FL.

  • ​October 15, 2018

    Crews load up with materials to continue restoring power in Bay, Washington, and Jackson Counties, FL.

  • ​October 15, 2018

    Restoration crews leave their own homes and families to travel into the storm zone to restore power.  Here, a Gulf Power lineworker who has been on the job for five days gets a visit from his family in the field.

  • ​October 15, 2018

    Duke Energy Florida is providing meals to its own workers and to Florida National Guard troops called in to respond to Hurricane Michael. Here, Duke Energy Florida President Catherine Stempien poses with Thomas Mealor, a Duke Energy transmission employee who has been deployed with his unit.​

  • ​October 15, 2018

    The energy grid will require extensive rebuilding in areas where the storm destroyed high-voltage transmission towers.​​

  • ​October 15, 2018

    Indiana Michigan Power mutual assistance crews helping to restore power in Florida.​

  • ​October 15, 2018

    Gulf Power crews restoring power.​​

  • ​October 15, 2018

    Families in Bainbridge, Georgia, brought bagged lunches as a way to thank Florida Power and Light crews working to restore power.​​

  • ​October 15, 2018

    Mississippi Power crews moving into Panama City, Florida, to assist with power restoration efforts.​​

  • ​October 15, 2018

    Gulf Power crews moving replacement power poles into the storm zone early this morning.

  • ​October 15, 2018

    Duke Energy has approximately 4,000 workers rebuilding parts of the energy grid in the heavily-damaged Florida panhandle.​

  • ​October 15, 2018

    Dayton Power and Light is using Richmond Speedway as a staging area for mutual assistance crews sent to help restore power in Virginia.​​​

  • ​October 14, 2018

    Mississippi Power is helping to restore power in Florida after Hurricane Michael.​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​

  • ​October 14, 2018

    Michael’s tornadic winds and torrential rain caused the sixth-largest outage in Dominion Energy history. At least seven confirmed tornadoes ripped through the service area Thursday evening into Friday, causing significant damage, with pockets of catastrophic damage.​​

  • ​October 14, 2018

    Michael’s tornadic winds and torrential rain caused the sixth-largest outage in Dominion Energy history. At least seven confirmed tornadoes ripped through the service area Thursday evening into Friday, causing significant damage, with pockets of catastrophic damage.​​

  • ​October 14, 2018

    Damage caused by Hurricane Michael in Dominion Energy's service territory.


  • ​October 14, 2018

    AEP Ohio crews have mobilized to help restore power in affected states.​​

  • ​October 14, 2018

    AEP Ohio crews encountered extensive damage in Callaway, FL.​​

  • ​October 14, 2018

    Gulf Power crews are working around the clock to restore power after Hurricane Michael.​

  • ​October 14, 2018

    Gulf Power crews are working around the clock to restore power after Hurricane Michael.​

  • ​October 13, 2018

    In Panama City, Gulf Power provided a charging trailer to help customers charge their devices.​​

  • ​October 13, 2018

    Duke Energy crews working to rebuild a section of the energy grid that was destroyed by Hurricane Michael in Alligator Point, Florida.​

  • ​October 13, 2018

    Duke Energy crews working to rebuild a section of the energy grid that was destroyed by Hurricane Michael in Alligator Point, Florida.​

  • ​October 13, 2018

    Climbing poles is often required when bucket trucks can’t access the damage. This crew is replacing a transformer and rehanging downed lines.​

  • ​October 13, 2018

    Gulf Power crews restore power in Northwest Florida.​

  • ​October 13, 2018

    Crews are using specialized equipment, such as this tracked vehicle, to restore power in the hardest-hit and most inaccessible areas following Hurricane Michael.​

  • ​October 13, 2018

    Duke Energy line workers replace damaged poles outside Raleigh, North Carolina.

  • ​October 13, 2018

    Mutual assistance crews working to restore power in North Carolina.

  • ​October 13, 2018

    Gulf Power line workers repair damaged lines in Florida.

  • ​October 13, 2018

    Some of the most severe damage will require extensive rebuilding of the grid.

  • ​October 13, 2018

    In the Carolinas, Duke Energy crews are out in force working to restore remaining customers impacted by Hurricane Michael.

  • ​October 12, 2018

    FirstEnergy electric companies send additional workers to assist with Hurricane Michael power restoration efforts.

  • ​October 12, 2018

    Duke Energy crews working to repair downed power line off of Flat Rock Rd. in Stokesdale near Greensboro, N.C.

  • ​October 12, 2018

    Alabama Power crews work to clear vegetation and restring power lines.

  • ​October 12, 2018

    Duke Energy crews are continuing to work around-the-clock to restore power to customers in North Carolina.

  • ​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​October 12, 2018

    Dominion Energy lineworkers continue to work around-the-clock until all service is restored to customers in Virginia.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​October 12, 2018

    Oncor crews line up to assist with power restoration efforts following Hurricane Michael.

  • ​October 12, 2018

    AEP Ohio crews continue to assist in power restoration efforts in Florida following Hurricane Michael.

  • ​October 12, 2018

    AEP Ohio crews continue to assist in power restoration efforts in Florida following Hurricane Michael.

  • ​​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​October 12, 2018

    Crews continue to work diligently and safely to assess damage and are working to restore power to customers in the hardest hit areas following Hurricane Michael.

  • ​October 12, 2018

    Georgia Power crews continue working to restore power in the hardest impacted areas following Hurricane Michael.

  • October 12, 2018

    Georgia Power crews continue working to restore power in the hardest impacted areas following Hurricane Michael.

  • ​October 12, 2018

    Dominion Energy crews continue to assess damage and work to restore power to customers after Hurricane Michael hits Virginia.

  • ​October 12, 2018

    Dominion Energy crews continue to assess damage and work to restore power to customers after Hurricane Michael hits Virginia.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy’s morning crews prepare for restoration efforts following Hurricane Michael.

  • ​​October 12, 2018

    Georgia Power continues to work around-the-clock to restore power to customers following Hurricane Michael.

  • ​October 12, 2018

    Gulf Power continues to assess damage in Bay County following Hurricane Michael.

  • October 12, 2018

    Gulf Power continues to assess damage in Bay County following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​October 12, 2018

    Dominion crews continue to work to restore power to customers as quickly and as safely as they can after Hurricane Michael delivered tornado-like activity, torrential rain, and high winds.

  • October 11. 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • ​October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • ​October 11, 2018

    After restoring power to FPL customers, more than 1,000 FPL workers and contractors are helping restore power in Florida, Georgia, and South Carolina.

  • ​​October 11, 2018

    Duke Energy - Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy crews restoring power after Hurricane Michael.

  • ​October 11, 2018

    Duke Energy crews restoring power after Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Entergy Louisiana crews in Florida helping to assess the damage and restore power caused by Hurricane Michael.

  • ​October 11, 2018

    Alabama Power assist in restoring power after Hurricane Michael.

  • ​October 11, 2018

    Entergy Arkansas crews hit the road early to assist in restoring power after Hurricane Michael.

  • ​October 11, 2018

    First Energy Corporation - Crews headed to assist Georgia Power with restoration after Hurricane Michael.

  • ​October 11, 2018

    First Energy - lineworkers and support personnel from First Energy head south to assist Georgia Power with restoration after Hurricane Michael.

  • ​​​October 11, 2018

    South Carolina Electric & Gas (SCE&G) - Damage from Hurricane Michael.

  • ​​​October 11, 2018

    Gulf Power - Crews making progress restoring power after Hurricane Michael.

  • ​​​October 11, 2018

    Gulf Power - Crews work to restore power in Northwest Florida after Hurricane Michael.

  • ​​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Entergy Mississippi Crew Leader Clarence Irby talks to media before the convoy leaves for Florida to help with power restoration.

  • ​October 11, 2018

    Indiana Michigan Power (I&M) orientation in Florida after Hurricane Michael.

  • ​​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​October 10, 2018

    AEP Ohio crews are on standby in Tuscaloosa, Alabama, prepared to respond once Michael passes.

  • ​October 10, 2018

    Duke Energy crews staged and ready to respond to Hurricane Michael.

  • ​​October 10, 2018

    SCE&G company and contract personnel dedicated to helping with storm restoration.

  • ​​October 10, 2018

    SCE&G company and contract personnel are dedicated to helping with storm restoration.

  • ​October 10, 2018

    SCE&G company and contract personnel dedicated to helping with storm restoration.

  • ​October 10, 2018

    Duke Energy - Jacksonville Equestrian Center staging site, thousands of crews ready to restore power after Hurricane Michael.

  • ​October 10, 2018

    Duke Energy - Jacksonville Equestrian Center staging site, thousands of crews ready to restore power after Hurricane Michael.

  • October 10, 2018

    American Electric Power crews headed south to assist after Hurricane Michael.

  • ​October 10, 2018

    Toledo Edison crews headed south to assist with restoration after Hurricane Michael.

  • ​October 10, 2018

    Illuminating Company crews headed to Georgia to assist after Hurricane Michael.

  • ​October 10, 2018

    Ohio Edison crews headed to Georgia to help restore power after Hurricane Michael.

  • ​October 10, 2018

    Gulf Power crews ready to assist, Pensacola Fairgrounds staging area.

  • ​October 10, 2018

    Penn Power crews headed to Georgia to assist with power restoration after Hurricane Michael.

  • ​October 10, 2018

    Penn Power crews headed to Georgia to assist with power restoration after Hurricane Michael.

  • ​October 10, 2018

    Indiana Michigan Power crews headed to Florida to assist ahead of Hurricane Michael.

  • October 10, 2018

    CenterPoint Energy crews headed east to assist after Hurricane Michael.

  • ​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Kentucky Power employees and contractors head to Florida ahead of Hurricane Michael.

  • ​October 9, 2018

    AEP Ohio packing up and heading south in preparation of Hurricane Michael.

  • ​October 9, 2018

    Duke Energy Distribution Control Center - calm before the storm.

  • ​October 9, 2018

    Gulf Power Emergency Management Center makes plans for Hurricane Michael.

Energy Company Outage Web Sites

Additional Information
Data includes information submitted by investor-owned electric companies only. Additional information for municipal systems, electric cooperatives, and other energy service providers can be found by visiting the systems, electric cooperatives, and other energy service providers can be found by visiting the National Rural Electric Cooperative Association and the American Public Power Association.
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