The National Key
Accounts Outstanding Customer Service Awards were established by the Customer
Advisory Group (CAG), a group of 25 national chain customers that provide
feedback, guidance, and support to EEI's National Key Accounts program.
Through these awards, the CAG recognizes both individuals and EEI member
companies that have provided superior service to multi-site customers.
- The Executive Award for Outstanding Customer
This award recognizes National Key Accounts executives who
provide multi-site organizations with customer service and assistance that goes
above and beyond expectations.
- Exceptional National Key Accounts Program
This award is
presented to regulated utility companies that have developed and/or maintained
exceptional National Key Accounts programs based on quality customer service.
Award recipients are chosen by commercial customers in a nationwide open
ballot. Winners of the National Key Accounts Outstanding Customer Service Awards
are recognized at EEI’s spring National Key Accounts Workshop.